Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, such as your name, date of birth, email address, username, and contact details. Additional information may be collected when you make deposits, withdrawals, participate in promotions, or contact our customer support team. This data is provided directly by you and is necessary for the provision of our services.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you access our website. This can include your IP address, browser type and version, device operating system, pages visited, time spent on the site, and general location data derived from your IP address. We use this information to improve the functionality and security of our platform.

How Information Is Used

We use the information we collect for several purposes, including to create and manage your account, process deposits and withdrawals, provide customer support, personalise your gaming experience, send important account notifications, and develop and improve our services. Information may also be used for responsible gaming monitoring, fraud prevention, and to meet legal and regulatory requirements.

Data Sharing

Information may be shared with service providers where necessary to deliver our services. These providers may include payment processors, identity verification partners, hosting and technical service providers, and marketing agencies that assist us in delivering relevant offers. All such third parties are contractually obligated to maintain the confidentiality and security of your data and may only use it for the purposes we specify. We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse site traffic, and provide personalised content and promotions. These technologies help us understand how users interact with our platform. You may adjust your browser settings to refuse cookies; however, doing so may affect your ability to use certain features of the website.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. Once the need for the data ends, it is either deleted or anonymised in accordance with our internal procedures.

Data Security

We take reasonable and appropriate organisational and technical measures to protect your personal information against unauthorised access, accidental loss, misuse, or alteration. This includes restricting access to data on a need-to-know basis and maintaining secure systems. While we strive to protect your information, no online platform can guarantee complete security, and you accept this when using our services.

User Privacy Requests

You may contact our support team regarding privacy-related requests, including accessing the personal data we hold about you, requesting corrections, or asking for deletion of your information where appropriate. We will respond to such requests promptly and in line with applicable requirements. Please note that we may need to retain certain information for legal or regulatory reasons even after a deletion request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The revised version will be posted on this page with an updated revision date. We recommend that you review this policy periodically so that you remain informed about how we handle your information. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact our customer support team through the channels available on our website.